Privacy Policy
Last Updated: January 3, 2025
At Primo Boost XL, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
When you visit our website or place an order, we may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card numbers, billing address)
- Order history and purchase information
- Account credentials (username and password)
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send marketing communications (with your consent)
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze website usage and trends
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping companies, and marketing service providers who assist in our operations
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality
- Deliver personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for secure data transmission
- Secure servers and firewalls
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
7. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@primoboostxl-us.com
- Phone: 1-800-PRIMO-XL
- Address: Primo Boost XL, 123 Health Street, Suite 100, Los Angeles, CA 90001
Your Privacy Matters: We are committed to transparency and protecting your personal information. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.